As a former
corporate buyer and executive of one of the largest and
most successful retailing and mass-merchandising chain
store company in the world, I have people frequently ask
me the "true key" to having a corporate buyer
select their item over others for a market test. I always
manage to try to convince them to expect only a test
initially, and to make certain that their product or
innovation is packaged professionally, has a value that is
perceived to be fair to both the end consumer and the
corporate buyer, also to make certain that their product
will enhance both the gross margins and the overall appeal
of the department the product will be sold in. Also, they
must understand prior to making their merchandising
presentation to the prospective buyer that there is a
divergent ratio between the MSRP and the true landed cost
of the item, this is known in retail circles as gross
margin.
You see, every
corporate buyer will view every new product as a potential
liability, even though he may see the potential net worth
of the product. To him it is an un-proven commodity, until
and unless it can be proven otherwise. If the gross margin
is unfair to the rest of the department, it is also unfair
to the store unit as a whole, as it has a detracting
value, lowering the gross margin of every item in the
entire store. You must make the initial presentation
keeping that thought in mind, and be ready to negotiate to
a landed cost that the buyer is comfortable with, but that
you can still profit from. Once your product has proven
its worth, some of these factors will change, but your key
goal at this stage is to merely insert your product into
his retail unit.
A typical
average for a "hard-line" item or product which
is determined to be durable goods would be in a range from
35% - 45%, depending on the retailer. Softline goods, with
the exception of basic undergarments, shoes and shoe
products, and domestic items, are primarily
fashion-oriented, making them less durable, and the type of products must command a higher margin as they are
directly related to a higher liability factor.
Another factor
that makes a great difference in your overall presentation
to the corporate buyer is the psychology of colors that
are involved in your packaging scheme. A good exercise is
to visit some of the retail units you propose to make
your presentation to, and study the packaging of the
products that are already on the shelf. The possible
exception to this would be a "fad" item.
Remember, if it does not excite the end-user consumer, it
will never be seen on the shelf, because the buyer you
make the presentation to is well-versed in the common
appeal of the masses, he will not be interested in
purchasing for resale a product that is not synergistic
with other products in the department because of faulty
packaging, or packaging that does not reflect
"friendliness" to either the retail unit or the
end use consumer.
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